Customer Snapshot: Boca Developers

Large South Florida builder of luxury condominiums increases its business intelligence and secures its #1 asset using Pivotal CRM

One of South Florida's largest and most successful builders of luxury condominiums, Boca Developers was ranked #1 in their market in 2004. Boca offers its customers the very best in waterfront living, including marina products to complement the lifestyles of those who choose to live and retire in this highly desirable coastal location.

Challenges

  • Build long-term customer relationships
  • Create awareness, preference, demand for products
  • Enhance sales effectiveness and productivity
  • Increase collaboration

Results

  • Centralized customer and sales data for greater accessibility and decision support
  • Created a stable, efficient, and scalable infrastructure to support rapid growth
  • Streamlined and enhanced the sales process from end to end, reducing customer acquisition costs