Customer Snapshot: Medical Management Group

Pivotal enables the staff of Medical Management Group to more quickly identify opportunities and close deals, create better products, deliver them more rapidly than ever, and increase cross-departmental communications.

Medical Management Group is part of McKesson HBOC, a Fortune 35 corporation and the world's largest supply management and healthcare information technology company.

Challenges

  • Improve Customer Service
  • Increase Customer Retention
  • Increase Revenue and Profitability
  • Increase Sales Force Effectiveness

Results

  • Reduced sales cycle time by 25%.
  • Expanded its sales force by having, for the first time, the ability to station mobile salespeople in the regions.
  • Increased sales by 50% while maintaining the same level of administrative staffing.
  • Reduced order fulfillment cycle by more than 50%.