Customer Snapshot: Workthing

Pivotal enables Workthing to manage its relationships with recruitment companies, firms who are recruiting and job seekers.

Workthing is the UK's first employment network and aims to connect people who want to change the way they work, develop their careers, or find new jobs, with the employers and businesses that want to reach them. Workthing operates in 17 industries, including banking, consumer goods, , government/non profit, , health/ pharmaceutical, resources, IT, lawmarketing/sales, retail, telecoms and travel/leisure.

Challenges

  • Improve Customer Service
  • Increase Sales Force Effectiveness
  • Reduce Operational Costs

Results

  • A production management system automates and tracks the production of web-based and paper-based job advertisments.
  • Pivotal is used to manage the ad process, which includes creation and design.
  • Workflow is automated and controlled using Pivotal agents.