Press Coverage

2008 Press Coverage
July 2008 Jumping Into the SaaS Pool
destinationCRM.com
May 9, 2008 ISM Announces its Top 15 Lists for CRM
destinationCRM.com
May 8,2008 The Forces Driving Financial Services to Sharpen CRM
CRM Buyer
April 15, 2008 CDC Releases New CRM Platform as SaaS Offering
Wall Street & Technology
April 11, 2008 What to Look for in a CRM System
Business Software
January 2008 First Class Customer Care, Anytime, Anywhere
Builder
April 2008 Fred Cook Views the Possible
Windows in Financial Services
March 20, 2008 CRM Is NOT 'One Size Fits All'
TMCnet
March 18, 2008 Generation Y Is Ready to Buy, Technology Will Help Sell Them
Spokane Home Builders Association
March 17, 2008 CDC Software Announces Pivotal CRM on Demand
CRM Advocate
March 17, 2008 CDC Hears the Demand for On Demand
destinationCRM.com
February 21, 2008 CRM Steadies the Foundation of a Struggling Housing Market
destinationCRM.com
February 1, 2008 Automation Helps Homebuilders Sell Smart
Professional Builder

2007 Press Coverage
November 26, 2007 Mobile applications Taking mobility beyond email
TechTarget
November 2007 Investment Management: Why Relationships Still Matter
Financial Services Technology (FST)
October 8, 2007 CRM for Manufacturing: Achieving Process Excellence in the Front Office
CRMAdvocate
September 6, 2007 CRM in Home Building: Building Good Homes and Strong Relationships
CRMAdvocate
September 1, 2007 Software Partner Reshapes Marketing Program
U.S. Tech Interactive
July 16, 2007 Canadian Bank Puts the Relationship in CRM
1to1 Weekly
July 8, 2007 CRM in Financial Services Relationship Management Goes Vertical
CRMAdvocate
July 1, 2007 Sharp Electronics Uses CDC Market First for Leads, Better Follow-Up and Lower Costs
DM Review Magazine
July 2007 Software Review: Campaign Automation
Database Marketing
June 11, 2007 Managers Wrestle with Evolving CRMs
FundFire
June 2007 Toll Bros. Dives into CRM
TecHome Builder
May 2007 Sales and Software: Highlighting the Customer Experience
MD&DI
April 5, 2007 CRM: Financial Services Firms Take a Fresh Look
SearchCRM
February 22, 2007 North Shore Credit Union Improves Service and Cut Costs by Eliminating Paper-Based Products
Bank Systems & Technology
January 15, 2007 Marketing Automation
Constructech
January 10, 2007 What's The Buzz About SaaS?
IndustryWeek
January 10, 2007 China.com Parent Branching Out From Home Country, Market
Investor's Business Daily
Winter 2007 Pivotal CRM: The Hub of the Brokerage Platform
Windows in Financial Services
January 2007 Medical Device Sector's New Frontier Is Automated Quote and Contract Generation
Manufacturing Business Technology

2006 Press Coverage
October 25, 2006 CDC Software's Pivotal CRM Recognized by SecuritiesTech 50
Securities Industry News
October 9, 2006 CRM Systems Get an Institutional Flavor
Securities Industry News
October 2006 Creating Sales Confidence
Constructech Magazine
September 2006 Product Review: Software
Professional Builder
July/August 2006 CRM Boosts Sales 500 Percent
TecHome Builder
Summer 2006 Pivotal CRM: Leveraging Client Relationships to Increase Profitability in Financial Services
Windows in Financial Services
March 16, 2006 London Law Firm Makes CRM Pivotal to Growth
The Customer Management Community
February 20, 2006 CRM: A Builder's Best Bet
Constructech Magazine

2005 Press Coverage
October 2005 The 2005 CRM Elite
CRM Magazine
September 14, 2005 Covering the Customer's Needs
Constructech Magazine
September 12, 2005 Pivotal Uses Ross Systems Tie, Vertical CRM, to Target Manufacturers
Manufacturing Business Technology
August 2005 Putting an End to Problems in Achieving Return on Your CRM Investment
Outsourcing Magazine
August 2005 A Customer for Life
Constructech Magazine
July 2005 Strategy-Driven Growth
Health Management Technology
July/August 2005 Connecting with Customers
TecHome Builder Magazine
May 26, 2005 Pivotal Releases Medical Device Vertical
CRMDaily
May 16, 2005 Customer Centered
Constructech Magazine
May 2, 2005 SecureWorks Protects Its Growth
CRM Magazine
May 2, 2005 CRM Is a Journey, Not a Destination
CRM Magazine
May 1, 2005 Pivotal Solution Revolutionises Competenz Workflows
iStart
April 20, 2005 The CRM-Enabled Homebuilder: Lessons Learned
Constructech Magazine
March 21, 2005 ISM honors 29 as CRM's best
SearchCRM
March 21, 2005 Consultancy Unveils Top 15 CRM Award Winners
DestinationCRM
March 19, 2005 Ottawa: Pivotal, Bell to Work on 311
Ottawa Citizen
March 17, 2005 Customer Wins
DestinationCRM
March 1, 2005 Pivotal Venture
Builder Online
February 2005 On the Road to Super Service
SuperFunds
January 19, 2005 Pivotal Targets Home Builders Vertical
CRMDaily
January 17, 2005 Reaching Customers
Constructech Magazine
January 17, 2005 CRM Can Help Prevent Identity Fraud
CRMDaily
January 5, 2005 CRM System to Boost Fundraising for Blind
Computer Weekly

2004 Press Coverage
December 14, 2004 Profits One Customer at a Time
CRM Magazine
November 22, 2004 Le ministère de l'emploi planche sur un projet CRM
NetEconomie
November 17, 2004 CRM Provider Pivotal Adds 2 Homebuilding Industry Experts
BuildingOnline
November 15, 2004 Taking Charge
CRM Magazine
October 28, 2004 La Sodexho CCS améliore ses capacités de ventes croisées
JDN Solutions
October 20, 2004 Pivotal Focuses on Service and Growth
CRM Magazine
October 11, 2004 Sales Support
Constructech Magazine
August 30, 2004 Getting Acclimated to CRM
Constructech Magazine
August 4, 2004 Windows Upgrade Will Require MS CRM Patch
DestinationCRM
August 4, 2004 Scotiabank Focuses on Commercial Customers
Bank Systems and Technology
July 13, 2004 Chinadotcom Announces a New CEO and President
CRM Magazine
July 12, 2004 A Pivotal moment: New CEO grabs reins
SearchCRM
July 1, 2004 Structured For Satisfaction
BuilderOnline
June 9, 2004 Pivotal 5.1 Improves Usability
CRMDaily
June 8, 2004 Pivotal Targets MS Office Integration
CRM Magazine
June 7, 2004 Automate Sales Cycle Friction Points To Accelerate Your Sales People
CRMToday
June 2004 Telstra eMerge-ing with Pivotal
iStart
June 2004 Pivotal Introduces Pivotal 5.1
CRMToday
April 28, 2004 Beazer Selects Pivotal Homebuilder CRM Software
BuilderOnline
March 29, 2004 Getting to know you...and you and you
iStart
March 4, 2004 The envelope please - ISM picks CRM software standouts
SearchCRM
March 3, 2004 Pivotal CEO: Product Plans, Post Acquisition
CRMDaily
February 27, 2004 Pivotal plots road map under new parent, Chinadotcom
InfoWorld
February 23, 2004 CDC acquisition of Pivotal set to close this week
InfoWorld
January 23, 2004 Being Vital - Auckland Chamber discovers CRM
iStart

2003 Press Coverage
December 12, 2003 Pivotal Closes Its Dance Card
CRN
December 9, 2003 Pivotal finds a solid acquisition deal with CDC Software
eChannlLine
December 9, 2003 Pivotal's Acquisition By CDC Software Is A Go
InformationWeek
December 8, 2003 Update: Plans for Pivotal appear clear
SearchCRM
December 8, 2003 Pivotal Stakes: And the Winner Is ... CDC Software
CRMDaily
December 8, 2003 Pivotal Says 'I Do' to CDC
CRN
December 8, 2003 Pivotal and CDC to Merge
DestinationCRM
December 8, 2003 Pivotal agrees to deal with CDC Software
Puget Sound Business Journal
December 8, 2003 HK firm to buy Pivotal
The Globe and Mail
December 8, 2003 CDC Software nabs Pivotal
ITWorldCanada
December 8, 2003 CDC Software agrees to buy Pivotal
CBS MarketWatch
December 2, 2003 Bidding war over Pivotal continues
IT World Canada
December 1, 2003 Pivotal says CDC offer tops Oak/Talisma deal
InfoWorld
December 1, 2003 Pivotal receives 'superior' offer from CDC
SearchCRM
December 1, 2003 Pivotal In Play Reflects State Of CRM Space
InformationWeek
December 1, 2003 CDC Renews Pursuit of Pivotal
CRMDaily
November 25, 2003 Pivotal Sale: Going, Going...
DestinationCRM
November 25, 2003 Pivotal rises as firms jockey for position
The Globe and Mail
November 25, 2003 Pivotal delays acquisition vote
Computerworld
November 24, 2003 Pivotal delays acquisition vote
InfoWorld
November 23, 2003 Fight for Pivotal persists
SearchCRM
November 19, 2003 A Customer Satisfaction Study Shows Some CRM Surprises
DestinationCRM
November 18, 2003 Third Pivotal suitor steps into the spotlight
InfoWorld
November 18, 2003 Pivotal's mysterious bidder surfaces
SearchCRM
November 18, 2003 CDC Software enters Pivotal sweepstakes
CNET

November 17, 2003 Pivotal rejects Onyx buyout bid
InfoWorld
November 17, 2003 Pivotal Rejects Onyx Bid, Weighs Another Offer
InformationWeek
November 17, 2003 Pivotal receives last-minute bid
The Globe and Mail
November 17, 2003 Pivotal's Plot Thickens
CRMDaily
November 17, 2003 Pivotal moves to reject rival buyout bid
CNET
November 17, 2003 Pivotal's board rejects Onyx
SearchCRM
November 17, 2003 Onyx Extends Its Pivotal Bid
DestinationCRM
November 13, 2003 Oak Investment Says Its Pivotal Offer Beats Onyx Bid
CRMDaily
November 12, 2003 Update: Onyx Makes Play For CRM Rival Pivotal
CRN
November 4, 2003 Mid-market CRM: The Newest Battlefield
CustomerThink
November 2003 CRM vendor provides intimate hotel experience
iStart
October 28, 2003 Customers will win from buyout says Pivotal head
Computerworld NZ
October 22, 2003 Mid-Market Up for Grabs as Pivotal Acquisition Moves Forward
CRMDaily

October 8, 2003 Pivotal gets acquired, merges with Talisma
SearchCRM
September 22, 2003 Construction & Engineering: Building In The IT Advantage
InformationWeek
September 2003 Pivotal passes test for bright sparks
iStart
August 13, 2003 New Product Spotlight: August 13, 2003
DestinationCRM
August 8, 2003 Pivotal Joins CRM's Fast Deployment Parade
CRMDaily
August 4, 2003 Maximizing Success With Vertical CRM
InformationWeek
August 1, 2003 Heal Thyself
CFO Magazine
July 7, 2003 Onyx, Pivotal Make CRM Fast and Furious?
SearchCRM
July 2, 2003 Microsoft CRM: Much Ado About Nothing?
VARBusiness
June 2, 2003 Market Watch: Marketing Automation
DestinationCRM
June 2003 Wizard's infrastructure no black magic
iStart
June 2003 Warehouse Stationery - a Pivotal decision
iStart
June 2003 Telstra eMerge-ing with Pivotal
iStart
June 2003 Syngenta rolls out sales and marketing CRM strategy
iStart
June 2003 Regus gains a 'bird's eye view' of 400 business centers
iStart
June 2003 CRM builds a successful footy club
iStart
June 1, 2003 A Pivotal Release
DestinationCRM
May 1, 2003 HOT PROJECTS: Construction
DestinationCRM
April 30, 2003 New Product Spotlight
DestinationCRM
April 25, 2003 Pivotal 5.0 Set for Launch
CRMDaily
April 21, 2003 Pivotal updates midsize CRM software
CNET
April 15, 2003 Pivotal readies biggest release in years
SearchCRM
April 14, 2003 CRM Offerings Focus on SMBs
eWeek
April 10, 2003 A Pivotal Release
DestinationCRM
April 9, 2003 Developers Offer CRM Wares for Small Businesses
eWeek
January 31, 2003 The Week in Review
DestinationCRM
January 31, 2003 Pivotal Deepens Financial Expertise
CRMDaily
January 24, 2003 Week in Review
DestinationCRM
January 22, 2003 Good News From Wall Street
DestinationCRM

2002 Press Coverage
December 13, 2002 So, You Got Your CRM System ... Now What?
CRMDaily
December 4, 2002 Finding Middle Ground
CallCenter
December 2002 Partners Are Customers, Too
DestinationCRM
November 25, 2002 Mid-Size Vendors with CRM Clout
CRMDaily
October 4, 2002 Pivotal Addresses Product Gap
InformationWeek
October 4, 2002 Pivotal Acquisition Adds Marketing Automation
CRMDaily
September 6, 2002 CRM, So Far
CRMDaily
September 3, 2002 Pivotal on Call
DestinationCRM
August 28, 2002 New CRM Software For Midsize Companies
InformationWeek
August 27, 2002 Pivotal Pushes into Contact Center Space
CRMDaily
August 6, 2002 Pivotal CEO: A New Era of Consolidation in CRM?
CRMDaily
August 1, 2002 CRM in Action
DestinationCRM
July 25, 2002 Pivotal Earnings Reflect CRM Mid-Market Growth
CRMDaily
June 27, 2002 CRM Analytics: Real-Time Is Key
CRMDaily
June 2002 Strong Leaders, Strong Market
DestinationCRM
June 2002 Creating the 800-Pound Guerrilla
DestinationCRM
May 2002 Pivotal Turns to Latin America with Hosted CRM
CRMDaily
May 2002 Pivotal Launches Micro-Vertical CRM Apps
CRN
May 2002 Ex-PeopleSoft Exec Joint Pivotal's Board
ZDNet
April 10, 2002 Pivotal Plants Mid-Market Flag
DestinationCRM
April 2002 Pivotal, Chordiant Top Expectations
DestinationCRM
April 1, 2002 New Leader, New Strategy
DestinationCRM

January 25, 2002 Improved Financials, Product Launch Bode Well for Pivotal
CRMDaily

2001 Press Coverage
December 10, 2000 Pivotal CEO Sees the Light
CRMDaily
November 5, 2001 Vertical tools can be deployed faster and require less customization than generic packages
InformationWeek
October 16, 2001 Pivotal Turns to Analytics, Collaboration
CRMDaily
August 29, 2001 Pivotal Partners with Intel on CRM
InfoWorld
August 29, 2001 Intel, Pivotal Help Firms Leap Legacy Hurdles
CRMDaily
August 28, 2001 Pivotal Picks Roundarch's Manning As CEO
InformationWeek
August 10, 2001 Pivotal Turns Tables on Home Improvement Demand Chain
CRMDaily
August 8, 2001 Alcatel Subsidiary Turns to Pivotal for CRM
CRMDaily
July 26, 2001 Pivotal Revenue Grows, Thanks To Services
InformationWeek
June 1, 2001 At your Web service
InfoWorld
May 28, 2001 Tighter Ties
InformationWeek
May 28, 2001 The Next Step: Letting Customers Develop Products
InformationWeek
May 23, 2001 Pivotal Flexes CRM Muscle with German Retail Giant
CRMDaily
April 27, 2001 Dain Rauscher Takes Instant Action
InformationWeek
April 18, 2001 HP Strengthens Global E-Biz, CRM Ties
CRMDaily
April 5, 2001 Pivotal, Evolve Go Full Circle with Strategic Alliance
CRMDaily
March 28, 2001 Pivotal Alliance Aims for French Market
CRMDaily
February 22, 2001 Pivotal Forges Demand Chain Links in Europe
CRMDaily

2000 Press Coverage
December 5, 2000 Microsoft, Pivotal extend relationship in development deal
InfoWorld
December 5, 2000 Microsoft and Pivotal Launch Global Business Development Initiative to Produce Demand Chain Management Solutions
Microsoft Corporation
December 5, 2000 Microsoft Makes Pivotal Pact In eCRM Space
CRN
November 29, 2000 Pivotal Launches Japanese Subsidiary
CRMDaily
November 17, 2000 Capturing the total customer
InfoWorld
November 10, 2000 Siebel's Not the Only One
Fool.com
June 19, 2000 Pivotal Takes Aim at the Core of E-Business
InformationWeek
April 12, 2000 Pivotal Picks up Exactium for $48 Million
InformationWeek
March 1, 2000 Let There Be CRM
CIO Magazine
February 2, 2000 Pivotal Upgrades Flagship Suite
InformationWeek

1999 Press Coverage
October 4, 1999 Pivotal Software Ties E-Business To CRM
InformationWeek
October 4, 1999 Pivotal Launches Partner Ties For CRM Suite
Computer Reseller News
October 4, 1999 Pivotal caps sales and service with e-commerce functions
InfoWorld