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Professional Services
Professional Services
We are driven by a single goal: to ensure your CRM delivers exceptional business value. We offer a comprehensive range of services to accelerate and increase the return on your CRM investment, while reducing risk and cost of ownership.
Our deep technical and industry knowledge, unique implementation methods, continuum of end-to-end services, and the unmatched expertise of our professionals are the reasons our customers rely on us to deliver CRM that fits their unique business requirements. We do this by understanding your specific business processes, documenting industry-leading best practices, and developing and translating your unique business processes into your CRM system.
We view our customers as lifetime partners. We continue to work with them long after their CRM is deployed to ensure that they continue to realize value from their investment.
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- World-Class Services: Select from a range of service options tailored to your business requirements.
- Proven Methodology: Enjoy the speed and predictability of an on-time, on-budget project that fits your unique way of doing business.
- Solution Development Centers: Benefit from a solution completed faster, at a lower cost, and with minimal impact on your staff.
The Pivotal CRM Professional Services Advantage
- Depth and Breadth of Industry Expertise: Maximize the benefits of your Pivotal CRM applications by drawing on our knowledge of industry best practices coupled with an understanding of your business requirements.
- Accountability for Your Success: Experience the confidence of working with a team committed to the success of your project. We work with you to maximize the technical and business benefits of your solution and ensure that your CRM system is delivered on time, on budget. Our project teams are measured and compensated according to your success.
- World-Class Services: Get the precise kind and level of assistance you need, whenever you need it. We offer a variety of services—custom or packaged—for predictable, cost-effective implementations and dedicated assistance through the life of your CRM implementation.
- Proven Methodology: Take advantage of highly effective methodologies that deliver fast, cost-effective, low-risk Pivotal CRM implementations. Our proven Rapid Productivity Methodology (RPM) can help guide you through all the phases of an implementation. This approach takes full advantage of resources throughout the Pivotal organization, ensuring overall project success.